‘RBI examining licence framework for banks’
[ad_1] MUMBAI: Reserve Bank of India is "examining" the licensing framework for banks to align it with the evolving needs of the economy and is also reviewing the role of lenders in distributing insurance products, amid complaints of mis-selling.In an exclusive interview to TOI, his first since taking charge in Dec, RBI governor Sanjay Malhotra said the regulator places "great importance on fair practice codes, consumer protection, and customer service," and that mis-selling of investment-linked insurance products is a valid ground for escalating complaints under the banking ombudsman scheme."We are reviewing the situation and if required, we will consider additional measures to tackle this issue," Malhotra said.On the question of scaling up Indian banks, Malhotra said RBI is reviewing policies to ensure an adequate number of strong and trustworthy institutions. The central bank is also "examining" foreign shareholding norms and […]